FAQ

How well do I need to know Ungerboeck Software to attend the conference?

The 2018 Asia-Pacific Conference is designed for all users. Whether you are new to the system or a seasoned veteran, you are sure to find a variety of sessions that will expand your capability. Please note: registration is open to current Ungerboeck customers only.

I already know a lot about Ungerboeck Software. Should I attend?

Absolutely! Even if you're already an expert, the conference serves as an incredible opportunity to increase your knowledge and network with peers.

I am unable to attend the conference this year. Are the conference materials available for sale?

Conference materials are only available to registered attendees.

Where can I find additional information about the conference?

If you have questions, please contact us via email or by phone: +61 7 3359 7919

Where does the conference take place?

The conference takes place in Broadbeach, Gold Coast at the Sofitel Hotel. Ungerboeck has negotiated a special conference hotel room rate of AUD$199 which includes breakfast (for one person) and WiFi. Click here to book your room. For more information, see the Hotel and Travel page.

What is your cancellation policy?

Our cancellation policy for registration is as follows:

CONFERENCE:
  • Cancellations received more than 45 days prior to the start of the Conference will forfeit 50% of the total fees for all registered courses.
  • Cancellations received less than 45 days prior to the start of the Conference will forfeit 100% of the total fees for all registered courses.
  • You may substitute registrants at any time prior to the conference.
TRAINING ACADEMY:
  • Cancellations received more than 45 days prior to the start of the Training Academy will forfeit 50% of the total fees for all registered courses.
  • Cancellations received less than 45 days prior to the start of the Training Academy will forfeit 100% of the total fees for all registered courses.
  • You may substitute registrants at any time prior to the conference.

Photography Notice:

By registering for the conference, all attendees acknowledge that they may be photographed (including videography) while at the conference, and those photos may be used for promotional purposes.

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Important Dates to Remember

  • 17 MAR - 4 MAY: Standard Pricing
  • 5 MAY: Late Pricing Begins
  • 28 - 29 MAY: Asia-Pacific Conference
  • 30 MAY: Training Academy

About Us

Ungerboeck Software offers you the peace of mind and partnership that comes from an established, global leader. Our list of satisfied clients includes some of the premiere venues and event professionals in more than 50 countries around the world.

More than 30 Years of Excellence

Founded in 1985, we have an unprecedented focus on market-driven software development – allowing us to create a superior solution that incorporates industry best practices. And, because no two clients are exactly alike, we offer a level of flexibility that’s not available from any other event business management software provider.